Return Policy
June 2, 2025
At thepharmactatpampaso.com, we strive to provide our customers with the highest quality products and services. However, we understand that sometimes issues may arise.
Non-Returnable Items
Due to the nature of our products, all sales are final. We cannot accept returns on any items sold, including prescription medications, over-the-counter (OTC) medications, and other healthcare products.
Reason for Non-Return Policy
Our non-return policy is in place for several reasons
Product Integrity Many of our products are sensitive to temperature, light, and other environmental factors. Returning products could compromise their integrity and effectiveness.
Patient Safety Returning medications or healthcare products could pose a risk to patient safety, as the products may have been tampered with or compromised during return shipping.
Regulatory Compliance We must comply with regulatory requirements governing the sale and handling of pharmaceuticals and healthcare products.
Exceptions
While we cannot accept returns, we may consider replacing or providing a store credit for
Damaged or Defective Products If you receive a damaged or defective product, please contact us within 3 days of receipt
Incorrect Orders If we made an error with your order, please contact us within 3 days of receipt.
Contact Us
If you have any questions or concerns about our return policy, please contact us at
Royal Caleb Pharmacy (The Pharmacy at Pampaso)
OTB 513, Nsenie Rd, Adum-Pampaso, Kumasi
0328002301
info@thepharmacyatpampaso.com
We appreciate your understanding and cooperation regarding our return policy.
Revision History
- June 2, 2025 Return policy created.
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